Last updated: 01/01/2026
This Privacy Policy (the “Policy”) aims to formalize our commitment to respecting the privacy of users of the website https://www.ascendanceparapentechamonix.com/ – Ascendance Parapente Chamonix (the “Website”) operated by Ascendance Parapente.
The Policy and the Legal Notices form a contractual agreement. All capitalized terms not defined in this Charter are defined in the Legal Notice, which can be found on this page.
In providing our Website, we process your personal data in accordance with the General Data Protection Regulation 2016/679 of 27 April 2016 (“GDPR”) and under the conditions set out below.
Personal data means any information relating to an identified or identifiable natural person. We collect and process personal data solely for the purpose of providing our Services or communicating about these Services, in strict compliance with the GDPR.
We only collect personal data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed. Therefore, you will never be asked to provide personal data considered “sensitive,” such as your racial or ethnic origin, political, philosophical, or religious opinions.
By registering on the Site, you authorize us to process your personal data in accordance with this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please refrain from using the Site and the Services.
1. In what cases do we collect your personal data and what data is collected?
We may collect and store your personal data, particularly when you:
- Browse the Site
- Create an account
- Make an online payment
- Fill out a contact form
We use your personal data to enable the implementation and management of the Site’s Services and to respond to your specific requests. We also use your personal data to operate and improve our Services, our Site, and our approach. This information is used solely by us and allows us to better tailor our Services to your needs.
If you opted to receive emails and messages from us when creating your Account, you will receive electronic and alphanumeric messages about our products and promotions. We will then use the personal data you provided during registration. You can unsubscribe from these mailings at any time.
1.1 Browsing the Site
Connection Data Each time you connect to our Site, we collect personal data such as, in particular, your IP address and your computer’s MAC address, the date and time of connection, as well as information about the browser you are using.
Browsing Data We also collect information that identifies how you access the Site, which pages you visit, and for how long. In this context, we may use cookies as described in section 6 below.
1.2 Creating an Account
Access to some of our services requires the prior creation of an account. In accordance with the terms and conditions, you will be asked to provide certain personal data when creating your account, including your first and last name, postal address, email address, and telephone number.
1.3 Payment
Some of the available services are subject to a fee. To this end, you agree that we may use external service providers who may collect personal data in order to ensure the proper functioning of payment processing services by credit card or any other means of payment and, where applicable, the delivery of products or services.
To complete your purchase, you must provide your billing and payment details, including your bank card number, expiry date, security code, and cardholder’s name if paying by bank card.
You may also be asked to provide your mobile phone operator, mobile phone model, and a valid mobile phone number so that we can send purchase instructions directly to your mobile phone.
We retain your payment details and purchase details. Transaction details are stored either in our systems or with our third-party service provider. This retention is for internal purposes, including accounting, compliance, and legal purposes, in accordance with section 5 of this Privacy Policy.
1.4 Contacts
To respond to any requests you may make to our Customer Service and to confirm your information, we may use your first and last name, email address, and phone number.
2. How do we protect your personal data?
We have implemented technical and organizational security measures to ensure the security, integrity, and confidentiality of all your personal data, preventing it from being altered, damaged, or accessed by unauthorized third parties. We ensure an appropriate level of security, taking into account the state of the art, the costs of implementation, and the nature, scope, context, and purposes of the processing, as well as the risks and their likelihood.
However, it should be noted that no security measure is infallible, and we cannot guarantee the absolute security of your personal data.
Furthermore, you are responsible for maintaining the confidentiality of the password that allows you to access your Account. Do not share this information with anyone. If you share your computer, remember to log out before leaving a Service.
3. In what cases do we share your personal data?
3.1 Sharing your personal data with third-party companies
When you browse the Site, your personal data may be transmitted to external service providers. These third parties provide services on our behalf and in our name to ensure the proper functioning of online bookings, credit card payments, and other services.
Unless a third party asks you to accept its own privacy policy and terms of use, the third-party companies that have received your personal data have committed to processing your personal data solely for the purpose of providing our Services.
We will never share your personal data with third-party companies for marketing and/or commercial purposes without your prior consent.
3.2 Sharing with authorities
We may be required to disclose your personal data to administrative or judicial authorities when such disclosure is necessary to identify, apprehend, or prosecute any individual who may infringe upon our rights, the rights of any other user, or the rights of a third party. We may also be legally obligated to disclose your personal data, and in such cases, we cannot object.
4. How long do we keep your personal data?
We will only keep your personal data for the duration of your registration on the Site in order to identify you when you log in to your Account and to provide the Services.
Therefore, if you unsubscribe from the Site, your personal data will be deleted and only kept in archived form for the purpose of establishing proof of a right or contract.
In any event, we will keep your personal data for no longer than is necessary for the purposes for which it is processed, in accordance with the uses described in this Policy and in compliance with applicable laws and regulations.
5. Cookies: How do we use them?
5.1 What is a cookie?
A cookie is a text file that may be placed on your device when you visit an online service using a web browser. A cookie file allows its issuer, during its validity period, to recognize the device each time it accesses digital content containing cookies from the same issuer.
In any case, cookies placed on your browsing device with your consent are deleted 13 months after being placed on your device.
5.2 What are the cookies used for on our Site?
The cookies we use allow us to:
- To compile statistics and traffic volumes and usage of the various elements of our Site (sections and content visited, browsing patterns), enabling us to improve the Site’s appeal and usability and, where applicable, our products and services;
- To adapt the presentation of our Site to your device’s display preferences (language used, display resolution, operating system, etc.) during your visits to our Site, based on the hardware and software used for viewing or reading on your device;
- To remember information related to a form you have filled out on our Site (registration or access to your account) or to products, services, or information you have selected on our Site (subscribed service, contents of an order basket, etc.);
- To allow you to access certain areas Reserved and personal information on our Site, such as your Account, is accessed using identifiers or data that you may have previously provided to us, and security measures are implemented, for example, when you are asked to log in again to access content or a service after a certain period of time.When you browse the Site, social media cookies may be generated, particularly through share buttons, which collect personal data.
On your first visit to the Site, a cookie banner will appear on the homepage. A clickable link provides more information about the purpose and operation of cookies and redirects you to this Cookie Policy. Continuing to browse another page of the Site or selecting an element of the Site (including images, text, links, etc.) constitutes your acceptance of the placement of the aforementioned cookies on your computer.
5.3 How can you control the cookies used?
You can configure your browser at any time to allow cookies to be stored on your device or, conversely, to reject them (either systematically or according to their origin). You can also configure your browser to prompt you to accept or reject cookies on a case-by-case basis before a cookie can be stored on your device.
Please note: Any such configuration may affect your browsing experience and your access to certain services that require the use of cookies. We disclaim all liability for any consequences related to the degraded performance of our services resulting from the inability to store or access cookies necessary for their operation, which you may have refused or deleted. This would be the case, for example, if you attempted to access our content or services that require you to log in. This would also be the case when we (or our service providers) are unable to recognize, for technical compatibility purposes, the type of browser used by your device, its language and display settings, or the country from which your device appears to be connected to the internet.
5.4 How to configure your browser?
Each browser has a different configuration for managing cookies and your preferences. This is described in your browser’s help menu, which will explain how to modify your cookie settings. Information for the main browsers is provided below.
- Internet Explorer / Edge
- In Internet Explorer, click the Tools button, and then click Internet Options.
- On the General tab, under Browsing history, click Settings.
- Click the View files button.
- Firefox
- Go to the browser’s Tools menu and select Options.
- In the window that appears, choose Privacy and click Show Cookies.
- Safari
- Access Settings via the browser menu (Safari > Preferences)
- Click on Privacy.
- Google Chrome
- Access Settings via the button to the right of the URL bar or via the browser menu (Chrome > Preferences).
- Select Advanced Settings
- Click on Content settings and then on Cookies.
- Internet Explorer / Edge
For more information about cookies, you can visit the CNIL website.
6. What are your rights?
You are the only ones who have provided us with the data we hold, through the Website. You have rights regarding your personal data. In accordance with data protection regulations, in particular Articles 15 to 22 of the GDPR, and after verifying your identity, you have the right to request access to your personal data, its rectification, or its erasure.
Furthermore, within the limits set by law, you also have the right to object to processing, to restrict processing, to decide the fate of your data after your death, to withdraw your consent at any time, and the right to data portability for the personal data you have provided.
You can contact us to exercise your rights via our contact form or at the following postal address: Ascendance Parapente – 95 Clos De La Corruaz, 74400 Chamonix Mont-Blanc, France. by attaching a copy of an identity document to your application.
7. Can we change this Charter?
We reserve the right to change this Charter at any time. Therefore, we recommend that you review it regularly. If we make any changes, we will post them on this page and in other locations we deem appropriate, depending on the nature and significance of the changes.
Your continued use of the Site after any changes are posted means that you accept those changes. If you do not agree to any substantial changes to this Charter, you must stop using the Site.
8. Data Protection Officer and Contact
For any questions regarding your personal data or if you wish to delete your account, please contact us via our contact form or at the following postal address: Ascendance Parapente – 95 Clos De La Corruaz, 74400 Chamonix Mont-Blanc (specifying “Privacy – Data Protection”).
9. The National Commission for Information Technology and Civil Liberties (“CNIL”)
We remind you that you can contact the CNIL directly on the CNIL website or by mail to the following address: Commission Nationale de l’Informatique et des Libertés (CNIL), 3 Place de Fontenoy – TSA 80715, 75334 PARIS CEDEX 07.